How are we doing?

Our Outreach services are governed by a Service Level Agreement with Oxfordshire County Council to provide a medical needs teaching service.

Each September we will provide a detailed written report on the key measurements described in the SLA.

Referrals

Responding to referrals

Schools make referrals by completing a referral form and sending it to us via email or post.

We aim to acknowledge receipt of referrals within two working days.

Making a decision

Once a referral is complete (including the required information on attendance, SEN, medical evidence and headteacher’s signature) we can make a decision on the best way forward.

The referral may result in a rejection if the pupil does not meet our admissions criteria, or an offer to proceed on one of our pathways. These are:

  • Assessment Phase Pathway – our Leader of Learning for Outreach will talk to all parties involved and write a detailed report recommending the way forward. This may involve one of our additional pathways or signpost other, more appropriate services.
  • Pupil Facing Pathway– we will construct a plan that meets the needs of the young person and includes direct work with one or more of our teachers or higher level teaching assistants
  • Professional Advice Pathway – we will advise the home school on ways to support pupils with the condition presented by the pupil they referred

We aim to make a decision within five working days of receiving a complete referral.

Starting on a pathway

Once a decision has been made on a pathway, preparations need to take place before work can begin. For example, for pupils on the ‘Pupil Facing Pathway’ a school SLA needs to be signed and returned to us, a home visit will take place and a detailed risk assessment is written. Liaison with mental health services may be required when designing a reintegration plan.

We aim to start the pathway within ten working days of a decision being made.

How are we doing?

Academic Year 2017-18 (up to the 08/06/18) Percentage of cases where we met this target Average time taken (working days)
We aim to acknowledge receipt of referrals within two working days. 96% 0
We aim to make a decision within five working days of receiving a complete referral. 81% 3
We aim to start the pathway within ten working days of a decision being made. 54% 12